Our Mission

At the Roanoke Rapids Sanitary District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

COVID-19 Customer Assistance and Payment Plans

Executive Order 124 (EO 124) is currently effective until June 1, 2020. Unless the EO 124 is extended by the Governor, we will resume our normal disconnection and late fee policies after that date. Customers will, however, have until December 1, 2020, to pay off any delinquencies that were incurred from March 26, 2020 through June 1, 2020. All applicable customers will receive six (6) monthly payment plan installments for any accumulated charges during the effective period.

For more information about our COVID-19 response please visit the following links:
Utility Payment Plans for COVID-19 and RRSD EO124 Billing Memo

Coronavirus COVID-19 Update

Effective Thursday, March 26, our office lobby will be closed to the public. Our goal to ensure our staff and customers’ health and safety is of utmost concern. We offer many remote service options that can be found on this website. For now, our drive-thru and drop box will remain open. For more details, visit: [COVID-19 UPDATE]

Recent News View All »

April Board Meeting Canceled

April 09, 2020

The Roanoke Rapids Sanitary District Board of Directors’ April Meeting has been canceled due to concerns over the spread of COVID-19, the respiratory illness caused by the coronavirus. The regular monthly meeting was scheduled for April 14th at 5:00 p.m. This decision was made to conform with North Carolina Governor Cooper’s Executive Order No. 121 to Stay at Home for 30 days, reduce the size of gatherings to ten people and prioritize social distancing. The move is out of concern for the health and well-being of our customers, staff, vendors, and the Roanoke Rapids-Gaston community. The next Board of Directors meeting will be held May 12th at 5: p.m., at the main business office, 1000...

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Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

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